Speaking in public can be a nerve-wracking experience for even the most confident communicators. However, an invitation to speak in front of a large audience whether within your own organisation, among industry peers or in front of government officials provides an excellent opportunity to promote your department, your company or your own career. You may only have a short time to create the right impression, to present your ideas clearly and convincingly and to win over your audience so having the confidence and skill set to keep your audience gripped can make all the difference.”
LESTER THUREAU
Dean, Sloan School of Management,
M.I.T
Many people believe that good communicators and presenters are born, not made. This is simply not true. Sure, some people are more fluent and relaxed and comfortable when communicating with others but everyone can learn the skills and techniques they need to increase their level of confidence and performance when presenting their views and opinions.
KEITH JACKSON
Management Guru
INTRODUCTION
- Public Speaking and Presentations are powerful and efficient methods of addressing an audience, for conveying a point, and for winning sales deals. Given all businesses use presentations in various forms, high-quality presentation skills can help everyone develop professionally. By developing Public Speaking Skills, delegates will be able to plan, structure and deliver professional presentations. They will become more confident, assertive, motivated, achieve better working relationships and obtain more win-win deals with their ability to put their point-of-view across with clarity.
- This highly interactive training shows you the two-sides of effectively winning over people to YOUR way of thinking by combining Public Speaking and Presentation Skills in one format. Participants will learn to harness the power of amazing public speaking skills through practical interactive presentations that turn from dry to spectacular the capacity to deliver thoughts and ideas confidently in any business setting.
- After this two-day workshop, participants will know what it takes to make a connection with the audience and engage them in a way that will leave a lasting impression. These public speaking and presentation skills can be applied to every aspect of your life, not just at work but in your personal relationships as well.
LEARNING OBJECTIVES
Participants attending the program will:
- Understanding Influence and Power of all forms of Effective Communication – Written, Spoken and Body Language
- Overcome Fear of Public Speaking with increased confidence
- Make a solid First Impression and Engage the audience
- Understand Barriers to Good Communication (Public Speaking and Presentation)
- Understanding Non-Verbal Communication (Body Language)
- Asking Questions and Active Listening Skills
- Use visual aids with confidence
- Use and control voice more effectively to exude confidence in front of a group
- Develop a greater understanding of own strengths and weaknesses as a speaker
ORGANIZATIONAL IMPACT OF THIS PROGRAM
The organization gains by having course participants who are able to:
- Speak in public to external audiences and deliver presentations to clients, team members, and work colleagues
- Convince clients based on the strength of the presentation
- Communicate with the public, press or internal audience in a highly professional manner
- Persuade team members ethically
- Create concise, professional presentations that influence your organization
- Communicate with impact in the shortest time possible without wasting people’s time
- Win more business deals by effective presentation and speaking ability
- Retain key clients and upsell them
PERSONAL IMPACT ON DELEGATES OF THIS PROGRAM
Individual delegates benefit by:
- Creating better professional reputation
- Gaining trust with colleagues and clients
- Dealing with difficult people effectively
- Being seen as leaders and being promoted
- Being valued as experts
- Conducting effective business meetings
CONTENTS OF THE PROGRAM
- The basic structure would be in 10 modules and revolve around:
MODULE 1: UNDERSTANDING COMMUNICATION
- See the ‘big picture – Communicating via E-Mail is also a form of Presentation
- Why do we communicate with internal and external audiences?
- Common communication mistakes
- Different styles of communication
- PROFESSIONAL E-Mail writing to Internal Audience
- PROFESSIONAL E-Mail writing to External Audience, such as Vendor, Contractors, Job Applicants, Suppliers, Government Departments and Agencies
MODULE 2: WHY PUBLIC SPEAKING AND PRESENTATION SKILLS MATTER FOR YOU?
- Importance of Public speaking and Presentation Skills in your life and career
- The difference between speeches and presentations
- The Three Universal Laws of Public Speaking
- Occasions where you have to give a short Public Speech or make an official Presentation
- The Psychology of Public Speaking – the Speaker and the Audience
- Starting on the Right Foot: Ice-Breaker
MODULE 3: COMMUNICATION BARRIERS AND HOW TO OVERCOME THEM
- The 2-Most Common Barriers: Language Barriers and Cultural Barriers
- Inattentiveness and Strong Opinions
- Lack of Focus and Sticking to the Past
- Overcoming Barriers to Create a Positive Impact
MODULE 4: PLANNING AND PREPARING FOR BRIEF PUBLIC SPEAKING ASSIGNMENT
- Researching your Topic
- Planning what to Say and How to say it
- Preparing yourself
- Learning to be more Assertive
- Understanding different Personality Types of Audiences and Dealing with them
- The Winning Combination of Words, Vocal Variety and Body Language
- Using Stories, Anecdotes and Case Studies – and why they always outscore numbers, statistics and pie charts
- How to use Metaphor and Rhetoric – and why they work so effectively
MODULE 5: PARA-VERBAL AND BODY LANGUAGE or NON-VERBAL COMMUNICATION
- Power of Pitch; The Truth about Tone; The Strength of Speed
- The art of understanding what others are thinking – Body Language
- Interpreting Gestures and Using Body Language to YOUR Advantage
- Projecting a Confident, Credible image
- Keep your Audience Engaged by use of dynamic Body Language and get Positive Results
GROUP PRACTICAL ACTIVITY
Video Presentation of some of the Greatest Public Speakers in the World – and Doing Practical Analysis of their individual styles
MODULE 6: LISTENING & QUESTIONING SKILLS
- Listening Versus Hearing
- Seven Ways to Active Listening Skills
- Inviting and Handling Questions Intelligently and with Confidence
- Open Questions; Closed Questions; Probing Questions
- Managing your emotions and controlling the urge to respond aggressively
MODULE 7: SPEAKING LIKE A STAR
- Controlling Nervous Energy
- The Art of Meeting, Greeting, and Striking Empathy with your Audience
- Self-Analysis of Current Presentation Style
- STAR: S = Situation; T = Task; A = Action; R = Result
MODULE 8: PREPARATION AND PUTTING TOGETHER A PRESENTATION
- Applying Structure and Style Effectively
- Making Maximum use of the First Critical 120 Seconds of any Presentation.
- The Beginning: Uncovering the “8 Questions Formula” to developing a powerful and influential presentation
- The Middle: Keep your audience attentive and interested throughout with a fine combination of facts, figures and real-life examples
- The End: The call to action and decision-making through brief summation of all that has been expressed
MODULE 9: PRESENTATION AND PERSONALITY INFLUENCE IN ACTION
- What is Charisma? How can YOU ensure you have it?
- Using body language to build audience rapport
- Spontaneity and audience awareness – Thinking on your feet
- Adapting material to the needs of the audience
- The Winning Formula for Persuading People to YOUR line of Thinking
- How to Use Notes Effectively
- Delivering a Project Update to your Department
- Delivering a Short Training Session
INDIVIDUAL PRACTICAL ACTIVITY
Deliver a Keynote Speech, make a Presentation, or give a Pep-Talk to your Team
MODULE 10: PRACTICAL SESSION / ROLEPLAY
- Managing audience expectations
- Dealing with difficult audiences
- Video-feedback and analysis
- Overall workshop feedback and individual assessment of progress achieved
- Personalized action plan to maximize your increased presentation skills
- How to use Advanced Presentation Techniques and Tools – Text Notes, PowerPoint, Mindmaps, Bullet Points, Index Cards, Memory Techniques…
- How to Handle Q&A Sessions with Confidence and Ease
GROUP PRACTICAL ACTIVITY
All your Speeches Critiqued and Reviewed with YOU
ACTION PLAN – PRACTICAL ACTIVITY
- Continuing Professional Development – where to go from here
- Using your new Communication, Public Speaking and Presentation Skills
CONDUCT OF PROGRAM:
The mode and style of conduct will be:
Training
The participants will be imparted theoretical knowledge and skills in a highly interactive environment. Practical aspects of this training will involve hands-on exercises. Appropriate humor, small group discussions and open-dialogue would be the order of the day. All course and learning material would be provided.
Time Factor
This is a 2-day program