Terms and Conditions of Excellence Training Centre

These terms and conditions outline the policies and guidelines for our professional training center, which provides courses for both companies and individuals. Please carefully read and understand the following terms before enrolling in any of our programs.

1. Guaranteed Pass Scheme

Under our Guaranteed Pass Scheme, we are committed to helping our students succeed in their exams. It is important to note that this scheme signifies that a student can continue taking classes with us until they pass. However, it does not guarantee a 100% pass rate after taking our classes. To be eligible for the Guaranteed Pass Scheme, a student must meet the following conditions:

i. Attendance Requirement: To be eligible for the Guaranteed Pass Scheme, a student must attend more than 90 percent of the scheduled classes.

ii. Mock Exam Performance: The student must pass a minimum of 3 mock exams conducted during the course.

In the event that a student fails to meet these conditions, they will be required to pay 50 percent of the total course fee to rejoin the classes.

2. Payment Policy

- Non-Refundable Fees: All fees paid for our courses are non-refundable and non-transferable. However, we can discuss deferring payments on a case-by-case basis through consultation with our management.

3. Privacy and Information Disclosure

- Student Information: Excellence Training Centre reserves the right to share a student's information with the student's guardian upon request.

4. Ethical Conduct

- Unethical Behavior: Excellence Training Centre maintains a strict policy against unethical conduct. We reserve the right to dismiss any student found engaging in unethical behavior without prior notification.

5. Payment Receipts

- Receipt Requirement: Students are required to collect a separate receipt for every payment made. Payments made without a receipt will not be accepted.

By enrolling in any of our courses, you agree to abide by these terms and conditions. Excellence Training Centre is dedicated to providing quality education and support to our students, and these policies are in place to ensure a fair and transparent learning environment.

For any questions or concerns regarding these terms and conditions, please don't hesitate to reach out to our management team for clarification or assistance.

Thank you for choosing Excellence Training Centre for your professional development needs. Please remember that our Guaranteed Pass Scheme offers continued support until you pass, but it does not guarantee a 100% pass rate.

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